Policies

CANCELLATIONS

We do ask that we receive 24-hour cancellation notice for all appointments. Last-minute cancellations may be subject to service charges. “No-Call No-Show” appointments may be subject to service charges, and will be required to reserve future appointments with a credit card. “No-Call No-Show” repeats will be charged full scheduled service amount.

ARRIVING LATE

We understand that life gets hectic and there are many times we just run behind. We do ask if you are running more than 15 minutes late to understand we may need to reschedule your appointment for another time. The rescheduling requirement will be based on whether or not the service providers can perform desired service in remaining service time allotment.